Parent-Teacher Meetings (PTM)
Schedule meetings for a class so parents can RSVP from the parent portal — without phone tag.
Who can use this
- Growth, Pro, or Enterprise with Parent portal on the plan (Enterprise includes it by default)
- Parents turned On under Settings → Centre features (off by default — required for PTM and parent login)
- Owners, branch admins, and teachers can schedule and see the list
- Teachers see meetings for their classes, plus centre-wide meetings with no class linked
- With a branch selected, you still see that branch’s class meetings and centre-wide (no class) meetings
Already on Enterprise (or Growth/Pro) but still locked? Open Settings → Centre features and enable Parents.
Upcoming vs past
On Activity → Parent-Teacher Meetings, use the filter: All (default), Upcoming, or Past. All shows two sections so you always see new meetings and history. Past covers about the last 18 months. Meetings also appear on the Sessions calendar for the month you are viewing.
Where PTMs appear
- Staff (owner, branch admin, teacher) — list on Activity → Parent-Teacher Meetings (
/ptm), and on the Sessions calendar for that day (alongside classes and assessments). Parent RSVP (Yes/Maybe/No) does not create a separate calendar event — the meeting is already there once you schedule it. - Parents — child’s Plan tab in the parent portal (RSVP buttons). Not on the parent sessions ICS download.
How to schedule
- Open Activity → Parent-Teacher Meetings (teachers: same item in their menu) — URL
/ptm. - Click Schedule PTM.
- Pick a class (optional — or leave as all parents), date/time, duration, optional location or meeting link, and notes.
- Leave Notify parents on to send all enabled channels: email, WhatsApp, SMS (if SMS is on), plus app push and an in-app Updates entry.
- Save. Parents see the meeting on the child’s Plan tab and tap Yes / Maybe / No. Staff see it on Sessions calendar and the PTM list.
Staff see RSVP counts on the list. Use Cancel to mark cancelled, or Remove to delete from the list.
Parent meeting requests
Parents can Request a meeting from the child’s Plan tab (preferred date + reason). Those open requests appear at the top of Activity → Parent-Teacher Meetings (branch admins see only their branch). Use Acknowledge or Decline (the parent is notified). Mark scheduled notifies the parent and opens the Schedule form prefilled with preferred date and reason — then save a real PTM so parents can RSVP.