Connection issues and maintenance
TuitionDesk never leaves you staring at a blank spinner or a raw server error. Here is what each message means.
We're updating TuitionDesk
A planned update is in progress (usually under a minute). You will see a brand progress animation, automatic retry every few seconds, and a Retry Now button. Your data is safe.
Scheduled Maintenance
We are intentionally improving the service. The screen shows the expected completion time when available.
We're having a temporary issue
Something went wrong on our servers. Prefer Retry over refreshing repeatedly. Contact support if it continues.
You're offline
Your device has no internet. Changes will not save until you reconnect; the app reconnects automatically.
Your session has expired
Sign in again to continue. This replaces older "Unauthorized" messages.
Couldn't save your changes
A save failed, but your edits are still on this device. Use Retry when ready.
Status indicator
- Green — All systems operational
- Yellow — Partial outage
- Red — Service disruption