Autopay (UPI or Card)

On a fixed fee plan, Autopay asks the parent to approve a recurring UPI debit, or save a card for automatic billing, so that plan's fees charge automatically from then on. Available on Starter and above, and only when a gateway that supports it is connected — Razorpay or PhonePe for UPI, Stripe for card billing outside India. Session-based fee plans do not show this option.

1. Open the fee plan.
2. Under Payment collection, tick UPI Autopay (or Card Autopay, if Stripe is your connected gateway).
3. Parents receive a WhatsApp link, and an email if one is on file, to approve the mandate or save their card. Each parent approves their own child's mandate, so students without a parent phone number are skipped.

The fee plan list shows Autopay pending, active, partial, failed, or cancelled. Parents get an alert 24 hours before each debit. If a debit fails after the gateway's retries, the fee returns to Outstanding and the parent gets a pay-manually message with a fresh link. Autopay works on Monthly, Quarterly, Half-yearly, Yearly, Every-4-weeks and Custom plans. You can cancel from the same plan, and parents can cancel in their UPI app. For UPI mandates, a request above ₹15,000 needs an extra OTP or biometric step in the parent's UPI app, or it cannot be approved — this extra step does not apply to card autopay.

Connect Razorpay, PhonePe, or Stripe under Settings, in the notifications area — whichever your organisation uses for parent fee collection. Organisations outside India pay for the TuitionDesk subscription itself in USD via PayPal; that is separate from parent fee collection.